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by Shehzad Nadeem

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Author: Shehzad Nadeem
ISBN: 0691147876
Language: English
Pages: 288 pages
Category: Human Resources
Publisher: Princeton University Press (February 6, 2011)
Rating: 4.2
Formats: azw doc txt docx
FB2 size: 1966 kb | EPUB size: 1830 kb | DJVU size: 1192 kb

In the Indian outsourcing industry, employees are expected to be dead ringers for the more expensive . offers concrete and important insight into the world of outsourcing.

In the Indian outsourcing industry, employees are expected to be dead ringers for the more expensive American workers they have replaced-complete with Westernized names. One cannot help agreeing with the author that the brave new IT world documented in his interviews disturbs more than it shines. -Andrew Robinson, Nature.

Home Browse Books Book details, Dead Ringers: How Outsourcing Is Changing the. Shehzad Nadeem writes that the relatively high wages in the outsourcing sector have empowered a class of cultural emulators

Home Browse Books Book details, Dead Ringers: How Outsourcing Is Changing the. Dead Ringers: How Outsourcing Is Changing the Way Indians Understand Themselves. Shehzad Nadeem writes that the relatively high wages in the outsourcing sector have empowered a class of cultural emulators. These young Indians indulge in American-style shopping binges at glittering malls, party at upscale nightclubs, and arrange romantic trysts at exurban cafés. But while the high-tech outsourcing industry is a matter of considerable pride for India, global corporations view the industry as a low-cost, often low-skill sector.

Use features like bookmarks, note taking and highlighting while reading Dead Ringers: How Outsourcing Is Changing the .

Use features like bookmarks, note taking and highlighting while reading Dead Ringers: How Outsourcing Is Changing the Way Indians Understand Themselves. Dead Ringers is an excellent resource for both students and scholars and should be required reading for policymakers, whose faith in or distrust of globalization may miss its very point: 'economic growth should be recognized not an end in itself but as means toward the realization of diverse human potentialities. --May-Lee Chai, Asian Affairs.

In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American .

In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced-complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture in a distant time zone. Dead Ringerschronicles the rise of a workforce for whom mimicry is a job requirement and a passion.

Nadeem, Shehzad, 1978-. Contracting out - India, Offshore outsourcing - India. Princeton ; Oxford : Princeton University Press. Books for People with Print Disabilities. Internet Archive Books. Uploaded by ttscribe9. hongkong on July 7, 2018.

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Really helped me understand the outsourcing industry and how quickly Indian culture is changing for young adults.

In the Indian outsourcing industry, employees are expected to be dead. Really helped me understand the outsourcing industry and how quickly Indian culture is changing for young adults. May 14, 2016 Ro rated it it was amazing. Shelves: technopolitics. This was a fascinating, enjoyable, and highly educational read on the culture of Indian workers in outsourced industries. The author does an excellent job of blending amusing and insightful ns with sociological and historical analysis.

Shehzad Nadeem: The demand for a neutral global accent in the call centre industry is seeing Indian workers stripped of their mother tongue. Published: 9 Feb 2011.

Shehzad Nadeem, of the Sociology Department at Lehman College, City University of New York, reports that . Nadeem, Shehzad (2011). Dead Ringers:How Outsourcing is Changing the Way Indians Understand Themselves, Princeton University Press, New Jersey.

Shehzad Nadeem, of the Sociology Department at Lehman College, City University of New York, reports that Indian call-centre employees, to confirm to expectations of the US consumers who they support long-distance, are expected to imitate the Western employees they have replaced in terms of the use of US vernacular, even temporarily adopting an Anglo name during the call. Saraswati, Jyoti (2012).

In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced-complete with Westernized names, accents .

In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced-complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture. Princeton University Press.

In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced--complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture in a distant time zone. Dead Ringers chronicles the rise of a workforce for whom mimicry is a job requirement and a passion. In the process, the book deftly explores the complications of hybrid lives and presents a vivid portrait of a workplace where globalization carries as many downsides as advantages.

Shehzad Nadeem writes that the relatively high wages in the outsourcing sector have empowered a class of cultural emulators. These young Indians indulge in American-style shopping binges at glittering malls, party at upscale nightclubs, and arrange romantic trysts at exurban cafés. But while the high-tech outsourcing industry is a matter of considerable pride for India, global corporations view the industry as a low-cost, often low-skill sector. Workers use the digital tools of the information economy not to complete technologically innovative tasks but to perform grunt work and rote customer service. Long hours and the graveyard shift lead to health problems and social estrangement. Surveillance is tight, management is overweening, and workers are caught in a cycle of hope and disappointment.

Through lively ethnographic detail and subtle analysis of interviews with workers, managers, and employers, Nadeem demonstrates the culturally transformative power of globalization and its effects on the lives of the individuals at its edges.

Comments (3)
Gathris
This book is about outsourcing in India and the effects of globalization on their citizens. It's touching, insightful, well researched and written and will stay with you long after you've read it. I had the author as my professor last semester and he is a kind and intelligent man. Kudos Prof. Nadeem! Keep writing!
Ckelond
Nice!
Ahieones
Nadeem is my Professor. I am taking a class with him now, and using his book, "DEAD RINGERS".
HE IS VERY KNOWLEDGEABLE, AND A WONDERFUL PROFESSOR. AAREVALO